Call diversion allows you, the resident, to divert incoming telephone calls to alternate answer points depending on your requirements. An answer point can be another external landline telephone number or a mobile phone. The cost of diverting an incoming call to an external number will be included in your monthly invoice. Call Diversion can be obtained upon request.

To request this service, contact ClubLINKS on 1300 880 809

Forward all calls to another number:

• Dial *21, wait for the voice prompt, enter the destination number and press the # key.
  Example; *22 0416 123 456 #
• To disable, dial *22, and wait for the voice prompt

Forward calls, when busy, to another number:

• Dial *23, wait for the voice prompt, enter the destination number and press the # key.
  Example; *23 03 9876 5432 #
• To disable, dial *24, and wait for the voice prompt.

Forward unanswered calls to another number:

• Dial *25, wait for the voice prompt, enter the destination number and press the # key.
  Example; *25 03 9876 5432 #
• To disable, dial *26, and wait for the voice prompt.
• Please Note: The ‘Forward all calls’ service (when enabled) overrides the ‘Forward calls when busy’ and ‘Forward    unanswered calls’ services, but does not remove them. Both ‘Forward calls when busy’ and ‘Forward unanswered calls’ services are re-engaged once the ‘Forward all calls’ service is disabled